Frequently Asked Questions

Here are some of the most common questions we receive about our software and services. If you don't find your answer here, please contact us!

A Progressive Web App is a website that can be installed on your computer and used like regular computer software programs. It gives you the convenience of native software without the need for complex downloads or app store installations. Patternmaker Pro uses this technology to ensure you always have the latest version and can work offline uninterrupted.

Instead of a traditional trial period, we offer a fully functional demo of Patternmaker Pro directly on our website. This allows you to explore every feature and tool at your own pace to ensure it meets your needs before making a purchase.

For the best user experience, PatternMaker Pro was developed specifically for computers and laptops. Its complex user interface requires a large screen for precise drafting and full functionality. We do not officially support or recommend installing the software on a mobile phone or tablet.

PatternMaker Pro should be installed using Chrome to function correctly. This is just for the application itself, you can continue using your favorite browser for all your other day-to-day internet needs.

Anything your little heart desires. Your creative work is all yours. We hold no ownership of your drafts, so feel free to sell them for profit or share them with friends and family.

Yes, you are encouraged to! PatternMaker Pro is a professional tool designed to help you start or grow a business. You can use the software to:
  • Draft original patterns for a clothing line.
  • Create and sell printable PDF patterns.
  • Develop custom patterns for clients.
  • Sell garments you've designed.
All patterns you generate and the garments you make from them are your property. You are free to sell them for profit without any attribution to PatternMaker Pro.

We believe your creative work should belong to you. That's why PatternMaker Pro saves all your drafts and data to a private database in your browser on your local computer. You have complete control and ownership of your files—we never access or store them on our servers.

No, your license key is tied to a single computer. We do this to prevent piracy and ensure the security of our software. If your computer is lost or needs to be replaced, just contact us. We'll be happy to issue you a new license key and deactivate your old one.

Absolutely! We encourage you to teach others using PatternMaker Pro. Feel free to make YouTube videos, offer classroom instruction, or share the benefits of the software in any way you like. Your students can easily follow along using the demo version on our website. If there are other resources you think would be beneficial, please let us know!

We understand the importance of trusting the company behind your software purchase. PatternMaker Pro LLC is a legally registered company in Washington, founded by a professional pattern drafter with over 20 years of experience. This software is the result of years of development, beginning with a program for generating patterns for 3D sewing in 2016. We are here for the long term to support our users and continue developing the software.

We do not offer direct financing. However, when you reach the checkout page, you may find that our payment processors, Stripe and PayPal, offer various financing options to eligible customers.

Yes, all updates are free. Bug fixes and software refinements are always included with your purchase. While we may offer opportunities to upgrade with new, optional features in the future, you can use the software for years to come without ever spending another penny.

Yes, we do offer discounts for multiple licenses. These discounts are not publicly listed, so please contact us directly with the number of licenses you intend to purchase, and we will provide a quote.

PatternMaker Pro runs on most modern desktop and laptop computers. We recommend a recent version of Chrome for installation of the program. While the software works well on most machines, a computer with at least 8GB of RAM and a modern processor will provide the smoothest performance, especially when working with large, complex patterns.

You can easily export your patterns from the software. Use the File menu to export your work as a PDF for printing, a PNG for image files, or an SVG for use in other vector-based programs.

No problem! If you've lost your license key, please contact us directly with the email address you used for the purchase. We can look up your information and resend your license key to you.

No, we do not offer refunds. Instead of a limited trial, we provide a fully functional demo on our website so you can explore every feature and tool before making a purchase. This allows you to be confident in your decision, and for that reason, all sales are final.

PatternMaker Pro can work with three units of measurement: millimeters, centimeters, or inches. You select the unit of measurement when you create a new draft. The program can also convert measurements between units, so you can mix and match as needed.

PatternMaker Pro is for everyone. We believe that anyone with a passion for sewing can learn to draft their own patterns. The program is built to be intuitive, and our step-by-step tutorials will guide you through the process, even if you are a complete beginner to drafting. A foundation in sewing is the only experience you will need to get started.